Nora Bateson über die Art und Weise wie wir einer Klientin einem Patienten begegnen:

„If an emergency medical doctor is treating a person who has overdosed on opioids, they must act directly with the corrective of a Naloxone injection. The action is not in question. However, the way the medic sees the person makes a difference. If the medic sees the person as a human being who has been caught in the multisystemic tragedy of pharmaceuticals, economies, family histories, and media hype, then the way they look at the patient, speak to or about the patient, and the way they touch the patient will contain that communication. If, on the other hand, the medic sees the patient as a social cost or a lost cause, that communication will also be transmitted through touch, voice, and eye contact. The consequences that are opened or closed as communication may not be immediately apparent or measurable but will resonate through the patient’s life in unknowable ways. A shift of perception is an action that, in turn, changes the approach. The tone of action in context alters possibility.“

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